Privacy Policy

1. Information We Collect

SIOPY LLC ("SIOPY", "we", "our") collects information you provide directly to us, such as when you create an account, place an order, or contact us. This includes your name, email address, shipping address, phone number, and payment information (processed securely by Stripe — we never store card numbers).

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and cookie data.

2. How We Use Your Information

We use the information we collect to: process and fulfill your orders; send transactional emails (order confirmations, shipping notifications); respond to your inquiries; send marketing communications (with your consent); improve our website and products; comply with legal obligations; and prevent fraud.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with: payment processors (Stripe) to complete transactions; shipping carriers to deliver your orders; service providers who assist us in operating our website; and law enforcement when required by law.

4. Cookies

We use cookies to maintain your session, remember your cart, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order data is retained for 7 years for tax and accounting purposes.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at hello@siopy.com.

7. Security

We implement industry-standard security measures to protect your information. All payment transactions are processed through Stripe's PCI-DSS compliant infrastructure. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
SIOPY, LLC
West Palm Beach, FL
Email: hello@siopy.com